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BPM Assets - asset management

All resources and physical assets - facilities, equipment, as well as intangible ones - IT systems, information and data, have significant value for the organization. For many years, the BPM system has been supporting the largest institutions in resource management, ensuring that information on assets is up-to-date and ensuring the appropriate level of infrastructure management. Assets and resources are the basis for the implementation of processes, they are information carriers, they have an impact on the continuity and efficiency of operations and the safety of our organizations. Therefore, they should form the basis of information security risk analysis, criticality analysis, or the implementation of incident management - if they occur and relate to a specific resource.

The BPM Infrastructure module is used to manage the resources available in the organization, taking into account the division into specific groups. The module can distinguish fractions of devices, rooms and assets:

  • ICT systems broken down into devices and software (licenses),
  • Objects – KOB,
  • Machines – DTR,
  • Control and measurement devices,
  • Work environment monitoring devices,
  • Fire fighting devices / fire extinguishers,
  • Any other.

 

For each of the above-mentioned groups, there is a separate tab presenting the register with information on individual assets. Each asset has its own metric, or as it is commonly used in property management methodologies – a passport. The passport allows you to describe a number of features that relate to it, from the name, category, manufacturer, location, responsible for operation, to the warranty or service. The system also enables the description of planned actions or events related to this component (e.g. service dates, inspection, validation, etc.).

Asset management
Mobile application supporting infrastructure management

The BPM system has a dedicated mobile application, designed in the power apps technology, supporting the BPM Infrastructure module. This application has a number of functionalities related to conducting field reviews of resources available in the organization.

Inventory and inspections

The user scans the QR code located on the surface of the resource, thanks to which he receives a set of up-to-date information about it. Without access to a computer, it can easily verify whether the data is up-to-date and plan additional actions. Thanks to the continuous communication between the system and the server, all information completed during the inspection is entered into the BPM system.

Asset management plan

The activities related to the maintenance and operation of an asset are assigned to its metric / passport directly or as part of the planning of risk activities. Events are reminded by creating an appropriate task to carry out a planned action, e.g. a review of an asset directed to the responsible person, who was previously indicated in the definition of the action (in the asset calendar). She receives an e-mail with a task assignment notification, in which she enters the execution date and the result of the action. It can also attach files and notify the supervisor of a given component about the action.

Resource risk

By assessing the risk of an organization’s operation, you assess the risk of security and availability of resources. Therefore, BPM links the analyzes performed under other modules: “Information security”, “Business continuity”, “GDPR”, “Operational risk”, “Incident management” with the resources they concern. This allows you to manage assets in a very effective way and obtain information about their actual impact on our business.

Actions on resources

In the passport, the assets describing the asset, in addition to the features, also collect actions performed on it, such as: inspections, calibrations, payments made and related events, such as an incident, failure, tests. A specific case of actions are actions that change the device status (e.g. withdrawal).

Resource Map

The system ensures the linking of resources and the construction of their hierarchical dependencies, which allows to understand the functioning of the organization and the dependencies between resources.

A very interesting functionality is the automatic identification of resources, which can be carried out with an additional module in the area of IT infrastructure.

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Implementation process
1
Development of an infrastructure management strategy in the company
2
Preparation of documents for import with resources. Preparation of dedicated QR codes for each asset
3
Topping up the asset base and connections, and training users
4
Action planning: incl. inspections and updates
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